Onboard Memory Manager (2024)

"; var jumpstartToolTip = "

FindyourserialnumberforSmartDockorTap

"; var jumpstartPrivacy = "

JumpStart is subject to these Terms of Service. Logitech records certain usage data for security, support, and reporting purposes. Please review our: Privacy Policy

"; var jumpstartPostForm = "

If your support request concerns a Tap that was not sold as part of a Microsoft Teams Rooms including JumpStart Service, but as a standalone Tap device or as part of a Zoom Room or Hangouts Meet, contact Logitech support directly through this Link

"; var jumpstartThankyouPage = ""; var jumpstartNote = "Please provide information in English."; var jumpstartDescRemnder = "Reminder: please provide description in English"; var submitButton = "提交"; var preferred_contact_method_id="360019387373"; var country_id="360019382014"; var meeting_platform_id="360019385793"; var connected_hardware_id="360019373114"; var jumpstart_endpoint="https://apim.workato.com/jumpstart-server-side-v1-10/jumpstart-validation"; var jumpstart_token="12f3a49ab58ec7900904a3f0c56153963e84cdcead336a41edb31614a9e40bba"; var emeaLanguages = { "fi": "Logi_T1_EMEA_FI", "no": "Logi_T1_EMEA_NO", "sv": "Logi_T1_EMEA_SV", "da": "Logi_T1_EMEA_DA", "cs": "Logi_T1_EMEA_CS", "pl": "Logi_T1_EMEA_PL", "tr": "Logi_T1_EMEA_TR", "el": "Logi_T1_EMEA_EL", "pt-br": "Logi_T1_AMR_PT"}; var routing_logitech = { "en-za": "Logi_T1_EMEA_EN", "de-at": "Logi_T1_EMEA_DE", "de-ch": "Logi_T1_EMEA_DE", "de": "Logi_T1_EMEA_DE", "en-ca": "Logi_T1_AMR_EN", "en-ch": "Logi_T1_EMEA_EN", "en-gb": "Logi_T1_EMEA_EN", "en-150": "Logi_T1_EMEA_EN", "en-us": "Logi_T1_AMR_EN", "fr-be": "Logi_T1_EMEA_FR","cs": "Logi_T1_EMEA_CS","da": "Logi_T1_EMEA_DA","de": "Logi_T1_EMEA_DE","de-ch": "Logi_T1_EMEA_DE","de-da": "Logi_T1_EMEA_DE","el": "Logi_T1_EMEA_EL","en-150": "Logi_T1_EMEA_EN","en-ch": "Logi_T1_EMEA_EN","es": "Logi_T1_EMEA_ES","fi": "Logi_T1_EMEA_FI","fr-be": "Logi_T1_EMEA_FR","fr-ch": "Logi_T1_EMEA_FR","fr": "Logi_T1_EMEA_FR","hu": "Logi_T1_EMEA_HU","it-ch": "Logi_T1_EMEA_IT","it": "Logi_T1_EMEA_IT","nl-be": "Logi_T1_EMEA_NL","nl": "Logi_T1_EMEA_NL","no": "Logi_T1_EMEA_NO","pl": "Logi_T1_EMEA_PL","ru": "Logi_T1_EMEA_RU","sv": "Logi_T1_EMEA_SV","th": "Logi_T1_EMEA_TR","tr": "Logi_T1_EMEA_TR","en-ca": "Logi_T1_AMR_EN","fr-ca": "Logi_T1_AMR_FR","es-ar": "Logi_T1_AMR_ES","es-419": "Logi_T1_AMR_ES","es-mx": "Logi_T1_AMR_ES","pt-br": "Logi_T1_AMR_PT","en-au": "Logi_T1_AP_EN","en-hk": "Logi_T1_AP_EN","en-in": "Logi_T1_AP_EN","en-my": "Logi_T1_AP_EN","en-nz": "Logi_T1_AP_EN","en-ph": "Logi_T1_AP_EN","en-sg": "Logi_T1_AP_EN","jp": "Logi_T1_AP_JA","ja": "Logi_T1_AP_JA","ko": "Logi_T1_AP_KO","vi": "Logi_T1_AP_EN","zh-cn": "Logi_T1_AP_ZHCN","zh-hk": "Logi_T1_AP_ZHTW","zh-tw": "Logi_T1_AP_ZHTW" }; var routing_b2b = { "en-za": "B2B_T1_EMEA_EN", "de-at": "B2B_T1_EMEA_DE", "de-ch": "B2B_T1_EMEA_DE", "de": "B2B_T1_EMEA_DE", "en-ca": "B2B_T1_AMR_EN", "en-ch": "B2B_T1_EMEA_EN", "en-gb": "B2B_T1_EMEA_EN", "en-150": "B2B_T1_EMEA_EN", "en-us": "B2B_T1_AMR_EN", "fr-be": "B2B_T1_EMEA_FR", "fr-ch": "B2B_T1_EMEA_FR", "fr": "B2B_T1_EMEA_FR", "nl-be": "B2B_T1_EMEA_NL", "nl": "B2B_T1_EMEA_NL" }; var routing_harmony = { "en-za": "Harmony_T1_EMEA_EN", "de-at": "Harmony_T1_EMEA_DE", "de-ch": "Harmony_T1_EMEA_DE", "de": "Harmony_T1_EMEA_DE", "en-ca": "Harmony_1_AMR_EN", "en-ch": "Harmony_T1_EMEA_EN", "en-gb": "Harmony_T1_EMEA_EN", "en-150": "Harmony_T1_EMEA_EN", "en-us": "Harmony_1_AMR_EN", "fr-be": "Harmony_T1_EMEA_FR", "fr-ch": "Harmony_T1_EMEA_FR", "fr": "Harmony_T1_EMEA_FR", "nl-be": "Harmony_T1_EMEA_NL", "nl": "Harmony_T1_EMEA_NL" }; var routing_gaming = { "en-za": "Gaming_T1_EMEA_EN", "de-at": "Gaming_T1_EMEA_DE", "de-ch": "Gaming_T1_EMEA_DE", "de": "Gaming_T1_EMEA_DE", "en-ca": "Gaming_T1_AMR_EN", "en-ch": "Gaming_T1_EMEA_EN", "en-gb": "Gaming_T1_EMEA_EN", "en-us": "Gaming_T1_AMR_EN", "fr-be": "Gaming_T1_EMEA_FR", "cs": "Gaming_T1_EMEA_CS","da": "Gaming_T1_EMEA_DA","de": "Gaming_T1_EMEA_DE","de-ch": "Gaming_T1_EMEA_DE","de-da": "Gaming_T1_EMEA_DE","el": "Gaming_T1_EMEA_EL","en-150": "Gaming_T1_EMEA_EN","en-ch": "Gaming_T1_EMEA_EN","es": "Gaming_T1_EMEA_ES","fi": "Gaming_T1_EMEA_FI","fr-be": "Gaming_T1_EMEA_FR","fr-ch": "Gaming_T1_EMEA_FR","fr": "Gaming_T1_EMEA_FR","hu": "Gaming_T1_EMEA_HU","it-ch": "Gaming_T1_EMEA_IT","it": "Gaming_T1_EMEA_IT","nl-be": "Gaming_T1_EMEA_NL","nl": "Gaming_T1_EMEA_NL","no": "Gaming_T1_EMEA_NO","pl": "Gaming_T1_EMEA_PL","ru": "Gaming_T1_EMEA_RU","sv": "Gaming_T1_EMEA_SV","th": "Gaming_T1_AP_EN","tr": "Gaming_T1_EMEA_TR","en-ca": "Gaming_T1_AMR_EN","fr-ca": "Gaming_T1_AMR_FR","es-ar": "Gaming_T1_AMR_ES","es-419": "Gaming_T1_AMR_ES","es-mx": "Gaming_T1_AMR_ES","pt-br": "Gaming_T1_AMR_PT","en-au": "Gaming_T1_AP_EN","en-hk": "Gaming_T1_AP_EN","en-in": "Gaming_T1_AP_EN","en-my": "Gaming_T1_AP_EN","en-nz": "Gaming_T1_AP_EN","en-ph": "Gaming_T1_AP_EN","en-sg": "Gaming_T1_AP_EN","jp": "Gaming_T1_AP_JA","ja": "Gaming_T1_AP_JA","ko": "Gaming_T1_AP_KO","vi": "Gaming_T1_AP_EN","zh-cn": "Gaming_T1_AP_ZHCN","zh-hk": "Gaming_T1_AP_ZHTW","zh-tw": "Gaming_T1_AP_ZHTW" }; var routing_seed = { "en-ca": "B2B_T1_AMR_EN", "en-us": "B2B_T1_AMR_EN" }; var warrantystatusHeader = "保固狀態查詢"; var warrantystatusContent = `

正確填寫所有內容，以查看服務和支援範圍。
選擇正確的國家非常重要*

`; var warranty_status_workato_endpoint="https://apim.workato.com/product-lookup-v10/prod/warranty-for-serial-num"; var warranty_status_workato_token="eada23b666b5b1597cac6a0b2b62e219e30f09077fd75cb3ba8c361e74289a0f"; var warranty_status_form_final_page_based_on_ext_warranty =`保固結束日期
根據延長保固日期 (YYYY-MM-DD)`; var checking_serial_number_warranty_status_form_id = "360006739433"; var warranty_status_form_final_page_based_on_serial_num =`保固結束日期
根據序號 (YYYY-MM-DD)`; var warranty_status_form_final_page_based_on_purchase_date =`保固結束日期
根據購買日期 (YYYY-MM-DD)`; var productList_Response; var warranty_end_date; var warranty_type; var today; var continuebutton = `繼續`; var backbutton = `後退`; var Unexpectederror = `透過 workato 獲得保固結束日期時發生錯誤`; var invalidSerialerror = `請輸入有效的序號`; var noproduct_message =" 沒有找到產品"; var fieldIdMap = new Map([ ["Product",{"id":"360019373854","name":"Product", "hideonload":false,"required":true}], ["serial_number_or_confirmation_code" , { "id":"360019376633", "hideonload":false,"required":true}], ["name" , { "id":"360019375594", "hideonload":false,"required":true}] , ["company_name" , { "id":"360019364774", "hideonload":false,"required":false}], ["email" , { "id":"requester_email", "hideonload":false,"required":false}], ["language" , { "id":"360019366794", "hideonload":false,"required":false}], ["country" , { "id":"360019382014", "hideonload":false,"required":false}], ["phone_number" , { "id":"360019385593", "hideonload":false,"required":false}], ["software_one_case_id" , { "id":"360019378373", "hideonload":false,"required":true}], ["description" , { "id":"description", "hideonload":false,"required":true}], ["RMA_required" , { "id":"360019378533", "hideonload":false,"required":true}], ["shipping_method" , { "id":"360019366894", "hideonload":true,"required":false}], ["street_address" , { "id":"360019376293", "hideonload":true,"required":false}], ["city" , { "id":"360019364094", "hideonload":true,"required":false}], ["state" , { "id":"360019376333", "hideonload":true,"required":false}], ["postal_code" , { "id":"360019364134", "hideonload":true,"required":false}], ["internal_note" , { "id":"360019366814", "hideonload":false,"required":true}], ["software_one_agent_name" , { "id":"360019366854", "hideonload":false,"required":true}], ["authentication_code" , { "id":"360019366874", "hideonload":false,"required":true}], ["attachment" , { "id":"request-attachments", "hideonload":false,"required":false}], ["type" , { "id":"360011873473","name":"type", "hideonload":true,"required":false}], ["priority" , { "id":"360011873493","name":"priority", "hideonload":true,"required":false}], ["ticket_origin" , { "id":"360019375494","name":"ticket_origin", "hideonload":true,"required":false}], ["secondary_origin" , { "id":"360019749493","name":"secondary_origin", "hideonload":true,"required":false}], ["disposition" , { "id":"360019426594","name":"disposition", "hideonload":true,"required":false}], ["linked_product_id" , { "id":"360019372674","name":"linked_product_id", "hideonload":true,"required":false}], ["business_group" , { "id":"360019386653","name":"Business Group", "hideonload":true,"required":false}], ["routing_category" , { "id":"360019426873","name":"Routing Category", "hideonload":true,"required":false}], ["product_id" , { "id":"360019382494","name":"Product Id", "hideonload":true,"required":false}], ["product_short_name" , { "id":"360019373054","name":"Product Short Name", "hideonload":true,"required":false}], ]);; var fieldDependancyMap = new Map([["RMA_required" , new Map([ [ "yes" , [ { "field":"shipping_method", "display":true, "required":true},{ "field":"street_address", "display":true, "required":true},{ "field":"city", "display":true, "required":true},{ "field":"state", "display":true, "required":true},{ "field":"postal_code", "display":true, "required":true}] ], [ "rma_no" , [ { "field":"shipping_method", "display":"false", "required":false},{ "field":"street_address", "display":false, "required":false},{ "field":"city", "display":false, "required":false},{ "field":"state", "display":false, "required":false},{ "field":"postal_code", "display":false, "required":false}] ] ]) ] ]);; var jumpstartEscalationStaticFieldVal = new Map([ ["subject", {"value": "JUMPSTART Service Escalation Request"}], ["ticket_form_id", {"value": "360001032333"}], ["routing_cat", {"value": "routing_seed","id": "360019426873"}], ["product_id", {"id": "360019382494"}]]);; var assetsSmartdock = "//theme.zdassets.com/theme_assets/9049502/be0a34b2230cca2b27cde0606d7124c434648d6f.png"; var jumpstartEscalationHeader = "JUMPSTART 服務升級請求"; var jumpstartEscalationContent = "

請使用此表格提交支援單據給 Logitech 客服部

"; var jumpstartEscalationBanner = "

設定指引協助

"; var invalidError = "這似乎不是 Tap 顯示器的序號。鬆開 Tap 底部外殼的螺絲，及/或取下任何預先安裝的轉接器，可以找到此序號。您也可以在 Tap 產品的包裝盒上找到序號。"; var invalidErrorForjumpstartEscalation = "無效的代碼，請重新輸入確認代碼或產品序號。"; var expiredError = "不幸的是您的 JumpStart 服務已到期。如果您需要疑難排解或技術支援，請聯繫 Logitech 客服部：https://support.logi.com"; var unexpectedError = "發生非預期的錯誤，請與 Logitech 客戶服務部門聯繫：https://support.logi.com"; var invalidEmail = "請輸入有效的電子郵件地址。"; var invalidAuthenticationcode = "請輸入有效的驗證碼。" var jumpstartEscalationThankyouPage = ""; var jumpstart_escalation_endpoint="https://apim.workato.com/jumpstart-server-side-v1-10/jumpstart-escalation"; var jumpstartphoneinfo = ''; var enterEmail = "輸入電子郵件地址"; var emptyNameErrorMsg = ""; var emailSuccess = "電子郵件已成功傳送。"; var emailRetry = "請再試一次。"; var countryList = JSON.parse(JSON.stringify({ country: { "zh-hk": "country_hk", "en-150": "country_gb", "en-hk": "country_hk", "en-in": "country_in", "en-ie": "country_ie", "en-my": "country_my", "en-nz": "country_nz", "en-ph": "country_ph", "en-sg": "country_sg", "en-za": "country_za", "en-ch": "country_ch", "zh-cn": "country_cn", "en-gb": "country_gb", "en-us": "country_us", "en-001": "country_us", "fi": "country_fi", "fr": "country_fr", "fr-be": "country_be", "fr-ca": "country_ca", "fr-ch": "country_ch", "de": "country_de", "de-at": "country_at", "zh-tw": "country_tw", "de-ch": "country_ch", "el": "country_gr", "hu": "counrty_hu", "id": "country_id", "it": "country_it", "it-ch": "country_ch", "ja": "country_jp", "ko": "country_kr", "no": "country_no", "pl": "country_pl", "cs": "country_cz", "pt-br": "country_br", "ru": "country_ru", "es": "country_es", "es-ar": "country_ar", "es-419": "country_mx", "es-mx": "country_mx", "sv": "country_se", "th": "country_th", "tr": "country_tr", "vi": "country_vn", "da": "country_dk", "nl": "country_nl", "nl-be": "country_be", "en-au": "country_au", "en-ca": "country_ca" }})); var IEFieldMap = new Map([["name" , { "id":"360019375594","name":"Name", "hideonload":false,"required":true}] ,["email" , { "id":"requester_email","name":"Email", "hideonload":false,"required":false}],["Country" , { "id":"360019382014","name":"Country", "hideonload":false,"required":true}],["product_type" , { "id":"360019373874","name":"Product Type", "hideonload":false,"required":true}],["escalation_origin" , { "id":"360019375554","name":"Escalation Origin", "hideonload":false,"required":true}],["authentication_code" , { "id":"360019366874","name":"Authentication Code", "hideonload":false,"required":true}],["description" , { "id":"description","name":"Description of Customer's Issue", "hideonload":false,"required":true}],["type" , { "id":"360011873473","name":"type", "hideonload":true,"required":false}],["priority" , { "id":"360011873493","name":"priority", "hideonload":true,"required":false}],["ticket_origin" , { "id":"360019375494","name":"ticket_origin", "hideonload":true,"required":false}],["secondary_origin" , { "id":"360019749493","name":"secondary_origin", "hideonload":true,"required":false}],["disposition" , { "id":"360019426594","name":"disposition", "hideonload":true,"required":false}], ["linked_product_id" , { "id":"360019372674","name":"linked_product_id", "hideonload":true,"required":false}] ]);; var IEStaticFieldVal = new Map([ ["subject", {"value": "Internal Escalation Request"}], ["ticket_form_id", {"value": "360001040834"}]]);; var IEHeader = "內部升級請求"; var IEContent = "

請使用此表格提交社交媒體升級給 Logitech 客服部

"; var IEThankyouPage = ""; var assetsEducationSupportHeroImage = "//theme.zdassets.com/theme_assets/9049502/d1fc77e43a6ac8a7a829e8c5b86b952ebffb92d6.jpg"; var serialNoInfo = "

請僅輸入一組序號。如果需要註冊多個序號，可以在下方上傳 CSV 檔案作為附件。

"; var eduHeroTitle = "Logitech 教育支援"; var notLoggedInUserInfo = "擁有「我的帳戶」並非必要，但這讓您可以註冊自己的產品，以便確認您的有限硬體保固期限、檢視支援記錄，並讓我們能夠提供更個人化的貼切服務。"; var productInfoConsumerURL = ""; var education_support_form_id = "360004097733"; var education_fields = "360019375594,360019382014,360019395193,360044898493,1900002403645"; education_fields = education_fields.split(" ").join(""); var serialNumberTicketFieldId = "360019395193"; var response_center_form_id = "360001149214"; var responseCenterFieldMap = new Map([["name" , { "id":"360019375594", "name":"Name", "hideonload":false,"required":true, "show":true }] ,["email" , { "id":"requester_email", "name":"Email", "hideonload":false,"required":true, "show":true}],["topics_case_category" , { "id":"360019379113", "name":"Topics/Case Category", "hideonload":false,"required":true, "show":true}],["Country" , { "id":"360019382014", "name":"Country", "hideonload":false,"required":true, "show":true}],["description" , { "id":"description", "name":"Description of Customer's Issue", "hideonload":false,"required":true, "show":true}]]);; var resCenterFormCont = ""; var response_center_description = "問題/其他詳細資料或意見"; var responseCenterBg = "//theme.zdassets.com/theme_assets/9049502/bc1bad440586492c89b4786092ce5ea545ec5c00.png"; var responseCenterSubmitButton = " 提交"; var responseCenterTitle = "Logitech 客戶回應中心： 個案提交"; var jaybird_endpoint = "https://apim.workato.com/web-to-case-v1/prod/jaybird"; var jaybird_workato_token = "be2f17f6e00d68557192efbad585ae8f09655d7c7fb3711c3be118c811e9a228"; /*var jaybirdContactFieldMap = new Map([ ["name" , { "id":"360019375594", "name":"Name", "hideonload":false,"required":true, "show":true}] , ["email" , { "id":"requester_email", "name":"Email", "hideonload":false,"required":true, "show":true}],["PhoneNumber" , { "id":"360019385593", "name":"PhoneNumber", "hideonload":true,"required":false,"show":true}],["SerialNumber" , { "id":"360019395193", "name":"SerialNumber", "hideonload":false,"required":false, "show":true}],["tf_jaybird_product_list_label" , { "id":"360020406534", "hideonload":false,"required":true, "show":true}], ["Country" , { "id":"360019382014", "name":"Country", "hideonload":false,"required":true, "show":true}], ["Issue Type" , { "id":"360031849274", "name":"Issue Type", "hideonload":false,"required":true, "show":true}],["description" , { "id":"description", "name":"Description", "hideonload":false,"required":true, "show":true}],["Company Name" , { "id":"360019364774", "name":"Company Name", "hideonload":false,"required":false, "show":false}], ["Address Line 1" , { "id":"360019373954", "name":"Address Line 1", "hideonload":false,"required":false, "show":false}], ["Address Line 2" , { "id":"360019373974", "name":"Address Line 2", "hideonload":false,"required":false, "show":false}], ["City" , { "id":"360019364094", "name":"City", "hideonload":false,"required":false, "show":false}], ["State/Province" , { "id":"360019376333", "name":"State/Province", "hideonload":false,"required":false, "show":false}], ["Postal/Zip" , { "id":"360019364134", "name":"Postal/Zip", "hideonload":false,"required":false, "show":false}],["Disposition" , { "id":"360019426594", "name":"Disposition", "hideonload":true,"required":false}],["TicketOrigin" , { "id":"360019375494", "name":"TicketOrigin", "hideonload":true,"required":false}],["SecondaryOrigin" , { "id":"360019749493", "name":"SecondaryOrigin", "hideonload":true,"required":false}],["DefectGrouping" , { "id":"360019373074", "name":"DefectGrouping", "hideonload":true,"required":false}],["BusinessGroup" , { "id":"360019386653", "name":"BusinessGroup", "hideonload":true,"required":false}],["RoutingCategory" , { "id":"360019426873", "name":"RoutingCategory", "hideonload":true,"required":false}],["TranslatedProductShortName" , { "id":"360019375134", "name":"TranslatedProductShortName", "hideonload":true,"required":false}],["ProductShortName" , { "id":"360019373054", "name":"ProductShortName", "hideonload":true,"required":false}],["LinkedAccountID" , { "id":"360019373894", "name":"LinkedAccountID", "hideonload":true,"required":false}],["TicketCreatedFromIP" , { "id":"360020569353", "name":"TicketCreatedFromIP", "hideonload":true,"required":false}],["DatafromApp" , { "id":"360019385533", "name":"DatafromApp", "hideonload":true,"required":false}],["InquiryType" , { "id":"360019386813", "name":"InquiryType", "hideonload":true,"required":false}],["LinkedAccountType" , { "id":"360019386313", "name":"LinkedAccountType", "hideonload":true,"required":false}],["CaseSource" , { "id":"360019375314", "name":"CaseSource", "hideonload":true,"required":false}],["ProductId" , { "id":"360019382494", "name":"ProductId", "hideonload":true,"required":false}],["WebToTicketHash" , { "id":"360019387113", "name":"WebToTicketHash", "hideonload":true,"required":false}],["PhoneNumber" , { "id":"360019385593", "name":"PhoneNumber", "hideonload":true,"required":false}],["LinkedMyProductID" , { "id":"360019372674", "name":"LinkedMyProductID", "hideonload":true,"required":false}],["MyProductWarrantyStatus" , { "id":"360019385353", "name":"MyProductWarrantyStatus", "hideonload":true,"required":false}],["SurveySubmissionResponse" , { "id":"360020805934", "name":"Description", "hideonload":true,"required":false}],["SurveyNPSscore" , { "id":"360020843253", "name":"SurveyNPSscore", "hideonload":true,"required":false}], ]); var jaybirdProductMap = new Map([["jaybird_run_xt" , { "zdesk_id":"d99bc0ea-7db0-11e9-b911-e7356601f9d7","sfdc_id":"a0q5A00000B5r7qQAB"}] ,["jaybird_tarah_pro" , { "zdesk_id":"36afe0e6-7db1-11e9-b911-050d54798744","sfdc_id":"a0q5A00000B5NsiQAF"}] ,["jaybird_tarah" , { "zdesk_id":"4645bec9-7db1-11e9-aa7f-77bc974c1653","sfdc_id":"a0q5A00000B543fQAB"}] ,["jaybird_x4" , { "zdesk_id":"ca647d14-7db0-11e9-b911-9fa39058eb5b","sfdc_id":"a0q5A00000B4qyDQAR"}] ,["jaybird_run" , { "zdesk_id":"36eb152a-7db1-11e9-b911-d3c5cbd837c0","sfdc_id":"a0q5A00000B7LHcQAN"}] ,["jaybird_freedom_2" , { "zdesk_id":"d9d6316d-7db0-11e9-bada-07d7a6352a5f","sfdc_id":"a0q5A00000B7lJkQAJ"}] ,["jaybird_x3" , { "zdesk_id":"255f8155-7db1-11e9-aa7f-25aa3f9f11e3","sfdc_id":"a0q3100000AfKmvAAF"}] ,["jaybird_freedom" , { "zdesk_id":"d88dd29d-7db0-11e9-aa7f-5d7d32a4525d","sfdc_id":"a0q3100000ApPnHAAV"}] ,["jaybird_x2" , { "zdesk_id":"b9428083-7db0-11e9-aa7f-3fa678ed55d5","sfdc_id":"a0q3100000ApPn7AAF"}] ,["bluebuds_x" , { "zdesk_id":"c94f8a2b-7db0-11e9-bada-55a469e0eb0f","sfdc_id":"a0q3100000ApPnCAAV"}], ["freedom_sprint" , { "zdesk_id":"06f2cf1c-7db1-11e9-b911-e7d19dd0ea27","sfdc_id":"a0q3100000ApPnbAAF"}] ,["freedom_3" , { "zdesk_id":"35823650-7db1-11e9-b911-abe32f36aad0","sfdc_id":"a0q3100000ApPngAAF"}],["jaybird_vista_wireless_sport_headphones" , { "zdesk_id":"d6513183-b358-11e9-9c45-df03035ee80d","sfdc_id":""}], ["jaybird_n/a" , { "zdesk_id":"jaybird_n/a","sfdc_id":""}], ["jaybird_app" , { "zdesk_id":"jaybird_app","sfdc_id":""}]]);

我們想要知道您的意見和想法。
只需填寫此表格，Jaybird 代表即會與您聯繫。一般查詢和問題。

var jaybirdBannerContent = ''; var jaybirdThankyouPage = ''; var jaybird_contact_bg = "//theme.zdassets.com/theme_assets/9049502/d9e916be463c022383576874441dd4e87560c97e.png";*/ var sunco_login_endpoint = "https://apim.workato.com/logitechp/smooch-app-v11/smooch_login"; var sunco_apitoken = "bc84173c323ee861cb589e570e7f4aaaa3ffc2fea840d245422cc96a9be1c619"; /* Education Support: Start */ var education_support_form_id = "360004097733"; var education_fields = "360019375594,360019382014,360019395193,360044898493,1900002403645"; /* Education Support: Ends */ var os_allVersionList = JSON.parse(JSON.stringify({ "versionList": { "webos=windows-Windows-11": "Windows 11", "webos=windows-Windows-10": "Windows 10", "webos=windows-Windows-8": "Windows 8", "webos=windows-Windows-7": "Windows 7", "webos=windows-Windows-vista": "Windows Vista", "webos=windows-Windows-xp": "Windows XP", "webos=mac-macos-x-14.0": "macOS 14.0", "webos=mac-macos-x-13.0": "macOS 13.0", "webos=mac-macos-x-12.0": "macOS 12.0", "webos=mac-macos-x-11.2":"macOS 11.2", "webos=mac-macos-x-11.1":"macOS 11.1", "webos=mac-macos-x-11.0": "macOS 11.0", "webos=mac-macos-x-10.16": "macOS 11.0", "webos=mac-macos-x-10.15.7": "macOS 11.0", "webos=mac-macos-x-10.14": "macOS 10.14", "webos=mac-macos-x-10.15": "macOS 10.15", "webos=mac-macos-x-10.13": "macOS 10.13", "webos=mac-macos-x-10.12": "macOS 10.12", "webos=mac-macos-x-10.11": "OS X 10.11", "webos=mac-macos-x-10.10": "OS X 10.10", "webos=mac-macos-x-10.9": "OS X 10.9", "webos=mac-macos-x-10.8": "OS X 10.8", "webos=mac-macos-x-10.7": "macOS 10.7", "webos=mac-macos-x-10.6": "macOS 10.6", "webos=mac-macos-x-10.5": "macOS 10.5", "webos=mac-macos-x-10.4": "macOS 10.4", "webos=ios": "iOS", "webos=android": "Android", "webos=chrome": "Chrome" }, "windowLabels" : { "webos=windows-Windows-11": [], "webos=windows-Windows-10": [], "webos=windows-Windows-8": [], "webos=windows-Windows-7": [], "webos=windows-windows-vista": [], "webos=windows-windows-xp": [] }, "osxLabels":{ "webos=mac-macos-x-14.0": [], "webos=mac-macos-x-13.0": [], "webos=mac-macos-x-12.0": [], "webos=mac-macos-x-11.2": [], "webos=mac-macos-x-11.1": [], "webos=mac-macos-x-11.0": [], "webos=mac-macos-x-10.16": [], "webos=mac-macos-x-10.15": [], "webos=mac-macos-x-10.14": [], "webos=mac-macos-x-10.13": [], "webos=mac-macos-x-10.12": [], "webos=mac-macos-x-10.11": [], "webos=mac-macos-x-10.10": [], "webos=mac-macos-x-10.9": [], "webos=mac-macos-x-10.8": [], "webos=mac-macos-x-10.7": [], "webos=mac-macos-x-10.6": [], "webos=mac-macos-x-10.5": [], "webos=mac-macos-x-10.4": [] }, "otherLabels":{ "webos=ios": [], "webos=android": [], "webos=chrome": [] }, "versionLabels":{ "Windows": { "11": "webos=windows-Windows-11,", "10": "webos=windows-Windows-10,", "8": "webos=windows-Windows-8,", "7": "webos=windows-Windows-7,", "Vista": "webos=windows-windows-vista,", "XP": "webos=windows-windows-xp," }, "OS X": { "14.0":"webos=mac-macos-x-14.0", "13.0":"webos=mac-macos-x-13.0", "12.0":"webos=mac-macos-x-12.0", "11.2": "webos=mac-macos-x-11.2", "11.1": "webos=mac-macos-x-11.1", "11.0": "webos=mac-macos-x-11.0", "10.15.7": "webos=mac-macos-x-11.0", "10.15": "webos=mac-macos-x-10.15", "10.14": "webos=mac-macos-x-10.14", "10.13": "webos=mac-macos-x-10.13", "10.12": "webos=mac-macos-x-10.12", "10.11": "webos=mac-macos-x-10.11", "10.10": "webos=mac-macos-x-10.10", "10.9": "webos=mac-macos-x-10.9", "10.8": "webos=mac-macos-x-10.8", "10.7": "webos=mac-macos-x-10.7", "10.6": "webos=mac-macos-x-10.6", "10.5": "webos=mac-macos-x-10.5", "10.4": "webos=mac-macos-x-10.4" } } })); /* Script File: Start */ var linked_product_field_id = "360019372674"; var name_field_id = "360019375594"; var routing_category_field_id = "360019426873"; var business_group_field_id = "360019386653"; var defect_grouping_field_id = "360019373074"; var serial_number_field_id = "360019395193"; var purchase_location_field_id = "360019382474"; var purchase_date_field_id = "360019376674"; var email_opt_field_id = "360037915993"; var product_field_id = "360019382494"; var logi_brand_id = "360001542333"; var product_short_name_id = "360019373054"; var translated_product_name_id ="360019375134"; var part_number_id = "360019395153"; var manufacture_date_id = "360019810354"; var phone_id ="360019385593"; var external_product_type_id = "360020027813"; var product_type_id = "360019373874"; var country_id = "360019382014"; var issue_type_id = "360019810374"; var spare_part_article_id = "360025903194"; var contact_us_form_id = "360000621393"; var register_form_id = "360000994993"; var site_url="support.logi.com"; var change_language_url="logitech.zendesk.com"; var sso_url ="https://id.logi.com/index.html?redirect_uri=https://logitech.zendesk.com/access/jwt&client_id=f4cbf5f1-8df3-4e7b-95dd-98e7c1f84e5e&response_type=token"; var name_field_id = "360019375594"; /* Script File: Ends */ $(document).ready(function() { HC.templates.doc_head.init(locale, categories, false); let searchParams = new URLSearchParams(window.location.search); $("body").on("click",".Compatible_product",function(e){ var a_id = $(this).parents('.card-body').attr('data-id'); HC.templates.compatible_product.init(locale,a_id) }); $('body').on('click','.hide-modal',function(){ $('#vue-myModal').find('.modal-body').html(`

`) $('#vue-myModal').on('shown.bs.modal', function (e) { }); }) $('body').on('hidden.bs.collapse','.articlelist .collapse', function(e) { $('.collapse').collapse('hide'); $('.collapse.in').collapse('hide'); }); $('body').on('shown.bs.collapse','.articlelist .collapse', function(e) { var $card = $('.collapse.show').closest('.card'); $('html,body').animate({ scrollTop: $card.offset().top - 60 }, 500); }); if (searchParams.has('ticket_form_id')) { var param = searchParams.get('ticket_form_id'); var jumpstart_form_id = "360001040874"; var jumpstart_escalation_form_id = "360001032333"; var internal_escalation_form_id = "360001040834"; var response_center_form_id = "360001149214"; var jaybird_contact_form_id = "360001062693"; var checking_serial_number_warranty_status_form_id = "360006739433"; if(param == jumpstart_form_id) { window.location.href = "https://prosupport.logi.com/hc/"+locale+"/requests/new?ticket_form_id="+jumpstart_form_id; } if(param == jumpstart_escalation_form_id) { window.location.href = "https://prosupport.logi.com/hc/"+locale+"/requests/new?ticket_form_id="+jumpstart_escalation_form_id; } if(param == jumpstart_form_id || param == jumpstart_escalation_form_id || param == internal_escalation_form_id || param == response_center_form_id || param == jaybird_contact_form_id || param == education_support_form_id || param == checking_serial_number_warranty_status_form_id){ if(param != education_support_form_id){ $('#new-request-form').remove(); $('#request-form-container').removeClass('hide'); } var head = document.getElementById('custom_js'); var script = document.createElement('script'); script.type = 'text/javascript'; script.async = true; if(param == jumpstart_form_id){ $('.section.hero').remove();script.src = "//theme.zdassets.com/theme_assets/9049502/7ed52fb368fc42a75ce321ed3cc397b7a99d6631.js";}else if(param == jumpstart_escalation_form_id){ $('.section.hero').remove();script.src = "//theme.zdassets.com/theme_assets/9049502/94ee686b882172309ffc8003ff57e5be92348310.js";}else if(param == response_center_form_id){ $('.section.hero').remove();script.src = "//theme.zdassets.com/theme_assets/9049502/8b6b72aaeaecd3e4f26dc8613054b8a4b46ed8d5.js";}else if(param == checking_serial_number_warranty_status_form_id){ $('.section.hero').remove(); $('#hc_home_announcment').remove(); script.src = "//theme.zdassets.com/theme_assets/9049502/e7f431ba27351cdd874e5fd9976d618e82abbde4.js"; } else if(param == jaybird_contact_form_id){ $('.section.hero').remove(); script.src = "//theme.zdassets.com/theme_assets/9049502/1c09db30928ec0c41fb123787ecca469f557bf86.js"; }else if(param == internal_escalation_form_id){ script.src = "//theme.zdassets.com/theme_assets/9049502/7d22a9ba710a867e55b09f45afd1e1f2a0bd6899.js"; $('.banner').remove(); }else if(param == education_support_form_id){ script.src = "//theme.zdassets.com/theme_assets/9049502/6842340aee86e57da838c052f8150cb6545d9005.js"; } head.appendChild(script); } } if (window.location.href.indexOf("Jumpstart") > -1) { $('.container-divider,.sub-nav,.article-sidebar,.article-header,.article footer,.article-comments,.article-relatives').remove(); $('.article-container').parent().removeClass('container').addClass('row-fluid'); $('.article').css({"max-width":"100%","padding":"0"}) } });

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